AI IVR — ditch the press-1 menu
Let callers say what they need instead of pressing buttons. Faster routing, happier callers.
HeyRik's AI IVR replaces rigid touch-tone menus with natural conversation. Callers state their need in their own words and the AI understands, answers, routes or books — no more 'press 1 for sales'.
- Natural-language call routing
- No more rigid phone trees
- Answers questions inline
- Books and transfers calls
- Faster resolution, shorter calls
- 30+ languages
Understand intent instantly
Callers describe what they want and the AI routes them correctly the first time — no menu mazes.
Do more than route
The AI IVR can also answer FAQs and complete tasks like booking, so many calls never need a human.
Drop-in for your phone system
Connect your numbers and SIP trunks and put conversational AI in front of your existing flows.
Frequently asked questions
How is this different from a normal IVR?
Instead of pressing keys, callers speak naturally and the AI understands and acts — routing, answering or booking.
Can it still transfer to departments?
Yes — it routes and transfers to the right person or team based on what the caller says.
Does it integrate with my phone system?
Yes, connect phone numbers and SIP trunks to put AI IVR in front of your calls.
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